Call 311 or use the 311 app to report issues, such as trash, graffiti, broken streetlights, etc.

Interested in applying for a loading zone outside your business? Find more information here. 

Businesses citywide can receive up to 75% of the total eligible costs, as much as $3,000 for a single commercial property.

Find out more about the program here, or click here to access the online application. 

Queen Village falls within the 3rd police district, and primary coverage is provided by officers from the South Street Police Mini Station (905 South Street).

Many businesses request a police log where to build a relationship with their local police officers.

South Street Commanding Officer: Lt. Steve Ricci (steven.ricci@phila.gov)

Call 911 if you are experiencing an emergency.

Businesses can apply for several outdoor dining options, including sidewalk cafe licenses. An important step in this process is receiving a letter of support from the registered community organization (RCO), which is QVNA in Queen Village.

Click here for more information on how to apply for an outdoor dining permit through eCLIPSE.

Any questions about these guidelines can be directed to business@phila.gov. 

The Storefront Improvement Program (SIP) run through the Department of Commerce can reimburse up to 50% of the cost of eligible improvements to a maximum of $10,000 for a single commercial property or up to $15,000 for a multiple-address or corner business property.

Information on the program is available here. Click here to access the application.

To see whether your business is eligible for the program, contact SIP@phila.gov.

Regular weekly city pickup is on Friday and Tuesday mornings in Queen Village. No recycling will be collected on Tuesdays.

Find info on container/dumpster requirements here. By regulation, certain types of businesses are not eligible for City collection: 

* Manufacturers, wholesalers, gas stations and automotive repair shops are not eligible for City collection service and must use a licensed hauler.

* The premises are not eligible for City collection if it contains more than six (6) dwelling units.

* The premises are not eligible for City collection if the location receives licensed hauler service in any form. Example: If any unit in the building contracts licensed hauler services then the entire building is not eligible for city collection and must contract for waste and recycling collection through a licensed hauler.

* The premises must not require collection frequency more than once per week. Example: Restaurants with food waste require collection more than once per week and are therefore not eligible for City collection.

* For eligible properties, the set out quantity limitations for trash are no more than 6 containers or 12 bags or proportionate combination of the two for City of Philadelphia collection. There is no limit on the volume of recycling which can be set out. 

The city also requires all businesses to file a commercial waste report annually through this link. 

Emergency grants up to $20,000 may be available to help with specific needs, such as repairs, rent or mortgage payments, and payroll expenses. To qualify, businesses must face challenges like fires, natural disasters, business interruptions due to public works, extreme vandalism, or utility failures. Priority for funding is given to small or micro businesses traditionally lacking financial reserves, particularly those with annual revenues below $500,000. For inquiries about eligibility or to initiate an application, please contact the Merchants Fund or visit this link.